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Privacy Policy

Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

MNB Soft Solution (“MNB Soft Solution,” “Company,” “we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our software products, services, websites, and applications.

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please discontinue using our services.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • All software products, web-based tools, and mobile applications developed by MNB Soft Solution.

  • Our official website: [Insert Website URL].

  • Any other services we provide that link to this Privacy Policy.

It does not cover the practices of third-party websites, services, or applications that may be linked from our services.

2. Information We Collect

We collect different types of information to provide and improve our products and services.

2.1 Information You Provide Directly

When you use our products or contact us, you may provide:

  • Account Information – Your name, email address, phone number, company name, and login details.

  • Payment Details – Billing address, payment card information, and tax information.

  • Support Requests – Any personal data shared with our customer support team during assistance.

  • Business Information – Data you provide when integrating our products into your operations.

2.2 Information We Collect Automatically

When you interact with our website or apps, we may automatically collect:

  • Device Information – IP address, browser type, device type, operating system, and unique device identifiers.

  • Usage Data – Pages visited, time spent, features used, and navigation patterns.

  • Log Files – Time stamps, error reports, and activity logs.

  • Cookies & Tracking Data – For analytics, preferences, and security purposes (see Section 8).

2.3 Information From Third Parties

We may obtain additional information from:

  • Payment gateways – Transaction confirmation and fraud prevention data.

  • Marketing partners – Contact details and campaign results.

  • Public sources – Business directory listings or public profiles.

3. How We Use Your Information

We process your information for purposes such as:

  1. Providing Services – Delivering, maintaining, and improving our software and platforms.

  2. Account Administration – Creating and managing your account.

  3. Processing Payments – Handling transactions and invoicing.

  4. Customer Support – Responding to requests and troubleshooting issues.

  5. Product Development – Analyzing trends to improve product performance and user experience.

  6. Marketing – Sending relevant updates, promotions, and event invitations (with your consent).

  7. Compliance & Security – Meeting legal requirements and preventing fraud.

4. Legal Basis for Processing (For EEA/UK Users)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your data under one or more of these legal bases:

  • Consent – When you voluntarily provide data for a specific purpose.

  • Contract – When processing is required to fulfill a contract with you.

  • Legal Obligation – When we are legally required to process certain data.

  • Legitimate Interest – For business purposes that do not override your rights.

5. Data Retention

We keep personal data only as long as necessary for:

  • Active Users – As long as your account remains active.

  • Legal Compliance – As required by applicable laws and regulations.

  • Inactive Accounts – Secure deletion after a set period ([e.g., 24 months]) of inactivity.

6. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service Providers – Payment processors, hosting providers, cloud storage, analytics services.

  • Business Transfers – In the event of a merger, acquisition, or sale of company assets.

  • Legal Authorities – When required by law or to protect rights and safety.

  • With Your Consent – If you authorize us to share data with a third party.

7. International Data Transfers

Your data may be transferred and processed in countries other than your own. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), for data protection.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Personalize your experience.

  • Improve site functionality and security.

  • Analyze site performance and usage patterns.

You may control cookies through your browser settings, but disabling them may impact functionality.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access – Obtain a copy of your personal data.

  • Correct – Update or rectify your information.

  • Delete – Request the removal of your data.

  • Restrict Processing – Limit how we process your data.

  • Data Portability – Request your data in a structured format.

  • Object – Opt out of certain data uses.

  • Withdraw Consent – Revoke consent at any time.

To exercise these rights, email us at [privacy@mnbsoftsolution.com].

10. Data Security

We implement strong security measures including:

  • Encryption of data in transit and at rest.

  • Access Controls for authorized personnel only.

  • Regular Security Audits to detect and prevent threats.

No system can guarantee complete security, but we strive to protect your information at the highest level possible.

11. Third-Party Services

Our products may integrate with third-party tools or link to external websites. Their privacy practices are not covered by this policy, so we recommend reviewing their privacy policies before sharing information.

12. Children’s Privacy

Our services are not intended for children under 16 (or the legal minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.

13. Marketing and Communication

You can opt out of receiving promotional emails by:

We may still send non-promotional, service-related emails.

14. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website with the updated “Last Updated” date. Significant changes will be communicated via email or a site notice.

15. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

MNB Soft Solution
Address: [Insert Company Address]
Email: privacy@mnbsoftsolution.com
Phone: [Insert Contact Number]